Ask questions and get answers using Microsoft 365 Copilot Chat
Applies To
Microsoft365.comMicrosoft 365 Copilot delivers quick, relevant, and current information in a conversational format, so you don't have to sift through multiple search results.
Ask about specific files, messages, or general information.
If you have a Microsoft 365 Copilot add-on license, you can choose Work mode for enterprise data or Web mode for broader internet searches. If you don't have a license, your prompts are always limited to the web because Copilot doesn't have access to any of your work data. With a web search, Copilot Chat will fetch information from the Bing search service to provide you with the most accurate and up-to-date responses.Â
Tip: How do I know what I have a license for? If you have a Copilot add-on license, a toggle for Work and Web appears at the top of your Copilot Chat page. If you don't have a license, you won't see this toggle and your chat responses will come from the web. Learn more in How Copilot Chat works with and without a Microsoft 365 Copilot license.
Open Copilot Chat
You can access the Copilot Chat experience in several ways:
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Use it in the web, mobile, and desktop versions of Microsoft 365 Apps, Teams, and Outlook.
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Access it at Microsoft365.com.
Ready to give it a try?
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Open Copilot Chat at Microsoft365.com and if you're not already signed in, sign in with your work or school account.
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In the Chat window, enter your prompt and when you're done, select Send. Here are a few example scenarios where Copilot can quickly retrieve the information you need, along with suggested prompts to get the information.
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You want simple questions answered quickly, using information buried in your intranet."What is our company vacation policy?" "What's our company policy on remote work?"
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You need to identify potential subject matter experts at work."List some people who know a lot about [a topic] and include a sentence that describes their expertise."
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You can't remember certain details about the next company conference."When and where will the next company conference be held?"​​​​​​​
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You want Copilot to surface information or insights from recent meetings or messages."Help me catch up on meetings from yesterday.""Summarize my last recorded meeting."
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You want to search for a meeting with people outside your organization."When was my last meeting with Alice from Contoso?"
Important:Â Please note that the system was designed to mimic natural human communication, but the output may be inaccurate, incorrect, or out of date. Use the Thumbs Up and Thumbs Down icons to tell us what you like or don't like to improve your experience.
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